Difference between revisions of "Issue Resolution"

From SmartHCM Wiki
Jump to navigation Jump to search
Line 1: Line 1:
 
* If you encounter any difficulties during the enrollment or attendance marking process, please ensure that:
 
* If you encounter any difficulties during the enrollment or attendance marking process, please ensure that:
# Ensure that your environment has sufficient lighting for face recognition.
+
 
  # Your face is positioned within the frame as instructed by the application.
+
# 1.Ensure that your environment has sufficient lighting for face recognition.
 +
   
 +
# 2.Your face is positioned within the frame as instructed by the application.
 +
 
 
* If the face recognition process gets stuck at any stage, try clearing the cache or data from the application settings.
 
* If the face recognition process gets stuck at any stage, try clearing the cache or data from the application settings.
 
* In case of persistent issues, contact our customer support team for further assistance.
 
* In case of persistent issues, contact our customer support team for further assistance.

Revision as of 06:10, 15 February 2024

  • If you encounter any difficulties during the enrollment or attendance marking process, please ensure that:
  1. 1.Ensure that your environment has sufficient lighting for face recognition.
  1. 2.Your face is positioned within the frame as instructed by the application.
  • If the face recognition process gets stuck at any stage, try clearing the cache or data from the application settings.
  • In case of persistent issues, contact our customer support team for further assistance.